Privacy Policy | Roeswim

Your privacy and the protection of your personal data are of the utmost importance to us. This Privacy Policy (hereinafter: "Policy") explains how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: "Services").

What Data Do We Collect?

When you use our Services, we may collect the following information related to you:

Contact information: full name, email address, phone number, physical address
Usage information: details about how you use our Services, including the time, duration, and manner of usage
Technical information: IP address, browser type and version, and cookies used to improve user experience
Information you provide via contact forms, including the email address you submit to receive a reply
Other information you voluntarily provide
Delivery information, such as delivery address

Purposes for Which We Use Your Data

We use your personal data for the following purposes:

To provide, improve, and personalize our Services
To communicate with you, including responding to your inquiries
For marketing purposes, with your prior consent
To comply with legal obligations
[Insert any specific purposes related to how the website owner uses visitor data]

Who Is Responsible for Processing My Data?

The website owner (name, physical address) is the data controller in accordance with the General Data Protection Regulation (GDPR), responsible for processing your personal data.

Who Has Access to My Data?

Your data may be shared with our partners and subcontractors acting as data processors in accordance with Article 28 of the GDPR, if we engage them for tasks that involve personal data processing. For example, we use WIX.com LTD (hereinafter: WIX) as our website service provider. You can find all details about WIX’s data processing in their Privacy Policy: https://www.wix.com/about/privacy.
In such cases, we remain responsible for the processing of your personal data.

We may also share data with our partners who provide services to you independently of your relationship with us—for example, if you order services from our partners through us, or if you give us consent to share your data with them, or if we include them in data processing based on a legal basis.

Finally, we may share your data with public authorities when legally required to do so.

Is My Data Subject to Automated Decision-Making?

No, we do not use your data for any processing involving automated decision-making.

How Long Do We Keep Your Personal Data?

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected.
For example, your email address for newsletter delivery is kept only while you are subscribed to our newsletter.

Where Is My Data Processed?

Your data is primarily processed in the Republic of Croatia and other European Union or European Economic Area (EEA) countries.
Only exceptionally is your data transferred to so-called "third countries." In such cases, we ensure adequate protection through measures such as the European Commission's Standard Contractual Clauses or by transferring data to countries officially recognized by the European Commission as providing adequate levels of data protection.

Your Rights Regarding Your Data

In accordance with the GDPR, you have the following rights:

Right of access (Art. 15): You may request confirmation of whether we process your data, what categories of data we process, the purpose of processing, data recipients, and retention periods.
Right to rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.
Right to erasure (Art. 17): You may request deletion of your personal data.
Right to restrict processing (Art. 18): You may request restriction of processing under certain conditions.
Right to object (Art. 21, para. 1): You may object to processing based on our legitimate interests.
Right to data portability (Art. 20): You may request the transfer of your data in a structured, commonly used, machine-readable format to another service provider.
Right to withdraw consent: You can withdraw your consent at any time. Data previously processed based on that consent will no longer be used.

To exercise any of these rights, please contact us at info@roeswim.com

You also have the right to lodge a complaint with a supervisory authority — in Croatia, this is the Agency for the Protection of Personal Data.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze how our Services are used. You can control cookie usage through your browser settings.
For more details, please visit our Cookie Policy page.

Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be communicated via our website.

Contact Information

For any questions regarding the collection and processing of your personal data or about this Policy, please contact us at info@roeswim.com