Returns and Exchanges
Returns and Exchanges
Returns and Exchanges
You have the right to return products within 14 days of receiving the order, in accordance with EU consumer protection laws.
Due to hygiene reasons, swimwear can only be returned or exchanged if:
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the product has not been worn, washed, or used
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all original tags and hygienic protection liners are intact
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the item is returned in its original packaging.
Returns that do not meet these criteria will be refused.
Exchanges for another size are possible within 7 days, if the item is unworn and available in stock. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Complaints and Damaged Goods
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery via email, and include photos of the issue. If the complaint is valid, we will send a replacement at no additional cost or issue a refund.

